VOICE OVER IP
Voice Over IP (VoIP) has become extremely popular with companies of all sizes in the Tampa Bay area and we’re big fans too! While there are several business VoIP solutions out there, not all of them may be a good fit for your company’s phone system needs. Our IT professionals are extremely knowledgeable about VoIP solutions. As such, we handle the entire VoIP phone system process, from vendor selection to implementation to ongoing management and support.
If you’re after a business-focused phone system solution that adapts to your company’s growing mobile workforce yet is affordable and simple to use, we can help.
Our phone system was designed to improve your business communication and increase your efficiency. Our wide range of features is customizable and creates a user-friendly phone experience for your employees and clients alike.
Automated Attendant: By far the most beneficial tool of an IP telephony system, an auto attendant is designed to act as the first point of contact between the business and its consumers
Hunt Groups: Taking advantage of intelligent call routing helps businesses to maximize their customer service capabilities. Hunt grouping technology works to strategically route incoming callers to the best available employee.
Call Routing and Call Forwarding:
The ability to effectively route and forward calls is useful and beneficial to businesses, especially those employing mobile or teleworkers.
Enhanced Voicemail: VoIP voicemail is accessible from any location, messages can be saved, cataloged, archived, or received via email as downloadable attachments.
Virtual Management Tools: Provides administrators with an effective method of adding or deleting users, monitoring metrics, or making other management changes.
Unified Communications Tools: Since VoIP is fully compatible with unified communications small businesses are able to realize the benefits of collaboration, enhanced productivity, and greater customer satisfaction.
Scalability: Unlike a conventional telephony system, VoIP is extremely scalable and is designed to grow with the business. Adding or moving a user on a conventional PBX can cost more than $100.00 and take a great deal of time. With a business VoIP solution, changes can be made instantly, at little or no cost.
Transform the way your business communicates and operates