MANAGED IT SERVICES 
FOR BUSINESS

TECH SUPPORT

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Maximize your technology investments with support from PCland Network Services.

Reduce risk, ensure stability, and deliver high service levels

PCLand Network Services Support Services deliver advanced, proactive, and personalized support performed by technology-certified professionals.

In addition, our project management and proactive scheduling ensure that patching and upgrading slide seamlessly into the workflow of overburdened systems administration and engineering teams.

Call us now at (813) 996-0351

GET THE SUPPORT YOU NEED FOR YOUR MOST-USED APPLICATION

We are a US local support with the most knowledgable and experienced technicians.

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  • Unlimited Remote Desk Support

  • Unlimited in-store diagnostics

  • Preventive Maintenance Service:

  • Virus scan detects, identifies, resolves

  • Software problem phone support

  • Internet browser and email support

  • Unlimited Computer Tune-Ups

  • Tech support advised

  • Full internet security tools - Firewall, Antivirus, Spyware added with the plan

REMOTE ACCESS

REMOTE ACCESS

Our remote support software enables us to access your device remotely to provide support. The remote connection allows us to see the screen of the remote device on their own screen in real-time, and in most cases, we take control of the remote device to troubleshoot issues and perform other tasks.

DIAGNOSTIC

DIAGNOSTIC

With unlimited in-store diagnostics you will receive one of the great benefits of this service is the fact that we can diagnose the problem and furthermore we can prevent major issues from occurring. If you are local you can bring the system to our location for more diagnostic at no extra charge

PREVENTIVE MAINTENANCE

PREVENTIVE MAINTENANCE

Prevention, prevention is the key. We have worked thoroughly to minimize the downtime due to an unforeseen event. Our solution monitors the health of principals components on the device, such as the processor, ram, hard drive, infections, malware.

VIRUS, SCAN, DETECTS AND CLEAN

VIRUS, SCAN, DETECTS AND CLEAN

As the industry becomes more invasive with viruses, malware, and exploits software. Many individuals struggle to keep up with virus definitions, and what is the best security software to buy or use. We take the guest out of you and we will install our Antivirus and spyware solution which will scan periodically and if an infection is detected ith will resolve the issue.

SOFTWARE SUPPORT

SOFTWARE SUPPORT

We all have been in the situation where we just don't know whom to call for software, printing, or everyday issues with the device. Well, now you have no problem. Just pick up the phone and we will help

INTERNET AND BROWSER SUPPORT

INTERNET AND BROWSER SUPPORT

The majority of the time, your email system is not working, you are not receiving emails, or people are not getting your email. Or you just need help creating rules in your mailbox. How about getting a new email address. PCLand can help you.

TUNE UP AND OPTIMIZATION

TUNE UP AND OPTIMIZATION

Semi-annual tune-ups and optimize For a computer, a tuneup refers to improving the performance of the computer by way of several processes. These processes can include the removal of temp files, uninstalling computer programs, fixing computer errors, and cleaning up the registry. While the tuneup process can be done manually, we recommend our software program be used that is designed to perform the tuneup process automatically.

TECH SUPPORT ADVICE

TECH SUPPORT ADVICE

Tech support advise Our tech support team is responsible for handling installation errors, user issues, and any other technical problem that prevents our customer from having software or hardware issue. In essence, tech support focuses on helping our customers to use a product more effectively

INTERNET SECURITY SUITE

INTERNET SECURITY SUITE

Antivirus - Spyware - Firewal We spend a large proportion of our lives online, and some of the internet security threats we can encounter include: Hacking, where unauthorized users gain access to computer systems, email accounts, or websites. Viruses or malicious software (known as malware) which can damage data or make systems vulnerable to other threats. Identity theft, where criminals can steal personal and financial information. Our Internet Security solution protects your device against

Sometimes it is more convenient or otherwise better for us to support you remotely. Maybe you don't want to unplug all the cables from your computer. Remote technical support allows us to take over your device over an encrypted remote session as if we were sitting in front of it and help you.

Secure
Remote Support
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Call us now (813) 996-0351

If you feel you are ready to 

move forward, simply 

give us a call at

(813) 996-0351

We will be ready to serve you!