Each time I requested assistance with my computer problems, I have received succinct & professional help. They always resolve my problem. I would not deal with anyone else. Absolutely great.!
Real tech support that actually solves problems and gives you a plan that helps your business!
Our Premium plan is designed for an elite group of people who are always on the go, with little or no time to keep with the current tech trend but need to be on top of the technology to better protect their investment.
The structure of the plan allows our certified technicians to proactively monitor & maintenance for a healthier device and also our patch software solution puts your system on top of the game with the latest security release from Microsoft or Apple.
Our state-of-the-art security Comodo Client solution protects against intrusion with its own HIPS settings (Host intrusion Protection System) and malware. which complements perfectly with the detection of potentially unwanted applications. The integration of the Firewall makes the system filter inbound and outbound traffic.
Not only does the plan consists of unlimited remote sessions, unlimited tech support but also includes the setup of Microsoft 365 Business standard. which includes 1TB of space on OneDrive and up to 50GB of email storage. adding Microsoft 365 hosted to the plan enriches the potential to protect and manage the email platform. It also comes with an Office application (Word, Excel, Power Point, Outlook) The customer must have a domain setup with a hosting company otherwise, we can get the domain on behalf of the client.
Archiving files with cloud storage is not the same as online backup. It requires manually uploading file after file, and archives can still be lost. And if you’re using free archiving offered by your email or office productivity software, you’re still at risk. An automatic, Continuous, and Convenient backup solution is part of what we offer
A one-time setup fee of $ 350.00 is charged which covers the first month as well.
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Only $ 125.00 a month/device
Call us now! (813) 996-0351
Our remote support software enables us to access your device remotely to provide support. The remote connection allows us to see the screen of the remote device on their own screen in real-time, and in most cases, we take control of the remote device to troubleshoot issues and perform other tasks.
With unlimited in-store diagnostics you will receive one of the great benefits of this service is the fact that we can diagnose the problem and furthermore we can prevent major issues from occurring. If you are local you can bring the system to our location for more diagnostic at no extra charge
Prevention, prevention is the key. We have worked thoroughly to minimize the downtime due to an unforeseen event. Our solution monitors the health of principals components on the device, such as the processor, ram, hard drive, infections, malware.
As the industry becomes more invasive with viruses, malware, and exploits software. Many individuals struggle to keep up with virus definitions, and what is the best security software to buy or use. We take the guest out of you and we will install our Antivirus and spyware solution which will scan periodically and if an infection is detected ith will resolve the issue.
We all have been in the situation where we just don't know whom to call for software, printing, or everyday issues with the device. Well, now you have no problem. Just pick up the phone and we will help
The majority of the time, your email system is not working, you are not receiving emails, or people are not getting your email. Or you just need help creating rules in your mailbox. How about getting a new email address. PCLand can help you.
Semi-annual tune-ups and optimize For a computer, a tuneup refers to improving the performance of the computer by way of several processes. These processes can include the removal of temp files, uninstalling computer programs, fixing computer errors, and cleaning up the registry. While the tuneup process can be done manually, we recommend our software program be used that is designed to perform the tuneup process automatically.
Tech support advise Our tech support team is responsible for handling installation errors, user issues, and any other technical problem that prevents our customer from having software or hardware issue. In essence, tech support focuses on helping our customers to use a product more effectively
Antivirus - Spyware - Firewal We spend a large proportion of our lives online, and some of the internet security threats we can encounter include: Hacking, where unauthorized users gain access to computer systems, email accounts, or websites. Viruses or malicious software (known as malware) which can damage data or make systems vulnerable to other threats. Identity theft, where criminals can steal personal and financial information. Our Internet Security solution protects your device against
Advanced security capabilities Exchange Online helps protect your information with advanced capabilities. Anti-malware and anti-spam filtering protects mailboxes. Reliability With a guaranteed 99.9% uptime, financially-backed service level agreement, you can count on your email always being up and running. Admin Center Manage your organization efficiently with the Exchange admin center, an easy-to-use, web-based interface. Microsoft 365 services is offered in the Premium plan only
Online backup is an essential hedge against physical data disasters. Whether it’s an act of malice or an act of nature (earthquakes, floods, hard-drive devouring locusts), you never know what could hit your PC or phone, and when. Most of us stand to lose a significant store of digital possessions if our primary device disappears or is rendered inoperable. Online Backup services is offered in the Premium plan only
All remote sessions are encrypted. PCLand does not sell or exchange any personal information, we are not responsible for any data lost during any remote connection. PCland uses Comodo security software. The essential plan doesn't cover local onsite onsite services, only the standard and premium plan covers local onsite service. The plan does not cover any hardware cost, only labor. Consultant shall not be responsible for loss of data or reinstallation of customer installed software. The term of the contract is for one year.
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